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Head of Customs Operations DGF Americas

Company: DHL Global Forwarding
Location: Miami
Posted on: October 23, 2019

Job Description:



84938 Job Title:Head of Customs Operation, DGF Americas Job Location: Miami, FL (preferred)We have an exciting opportunity for an HEAD OF CUSTOMS OPERATION AMERICAS to work in a dynamic environment guiding and leading the countries in Americas to adhere, optimize and realize the benefits of our tools and processes, using them as key resources to successfully grow our business. This position will be based in Miami, FL. Key Responsibilities:

Develop and implement Regional product efficiency plans (e.g. Technology, off-shoring, centralization), in alignment with Global Strategy & programsManage and Support the roll out of global initiatives (e.g. Global Reporting, Customer Integration solutions, OCR) in Americas regionIdentify local or regional better practice and evaluate for regional or global implementation Target low-performing countries in terms of quality and/or productivity and support them via localized improvement plans (together with Country Leadership)Manage and support competitive organizational set-up of standalone brokerage operations in countriesLead, coordinate and support the development of commercial strategies to win large/multi-country opportunitiesActively engage and manage with key customer stakeholders, in alignment with Sales (product and other sales groups, and Regional/local management)Manage and support in development of brokerage management teams to win/implement complex customs solutionsSkills / Requirements:
Min 10 years of experience in Logistics and/or Customs Brokerage (min 5 years in leadership roles)Business Process Improvement, Implementation, or similar experience driving complex projects with multiple work streams and stakeholders Strong project and time management skills, including ability to direct multiple projects simultaneouslyAbility to promote clear product vision and to convert customer needs into business growthExcellent communication, interpersonal and organization skillsExperience in working in cross-functional & geographically dispersed teams, and being a self-starterUnderstanding of both operational and financial management aspectsSolid analytical skills with ability to solve problems and develop creative solutionsStrong computer skills and technology acumen; includes latest technologies (RPA, OCR ) & applications (XLS., databases, presentations) Experience in customs brokerage, legal, regulatory compliance, or related experience desirable Bilingual English-Spanish Knowledge of supply chain engineering a plusWHY JOIN our DHL team?At DHL, you will be part of a strong team that respects its' employees, society, and environment.You will interact with people from all over the world and get the chance to experience the unique international spirit of DHL.We offer benefits and programs to help you manage your time at and away at work to achieve a healthy work/life balance.DHL offers highly competitive compensation, incentive, and bonus plans.In addition, DHL offers the following:
Paid time off: Holiday, Float Holiday, Vacation, and SickMedical, Prescription, Dental, and Vision plans401K plan with a matchEmployee Discount planTuition Assistance PlanAs the world's leading logistics' company, DHL offers a wide range of interesting job challenges and opportunities in our different divisions around the globe. Our performance management system supports us in recognizing your potential, evaluating your performance, and continuously planning the development of your career with DHL.We will always enable you to take on responsibility and encourage your growth, personally and professionally.We are proud of our history and what we have created, a global market leader with 30,000 passionate employees. Our aspiration is to become the undisputed leader in our industry, when people think of forwarding; we want them to think DGF, because we have:
The largest global network with more than -30,000 passionate employeesThe most efficient processes and fastest response timesThe best solutions and best customer serviceOur Vision: The Logistics Company for the World
Our Mission: Excellence. Simply Delivered.
Our Purpose: We connect people, improving their lives.
Our Values: Respect & Results
Our Goals: Employer, Provider, and Investment of Choice, Living ResponsibilityAbout DHL Global Forwarding (DGF):DHL Global Forwarding (DGF) is the world leader in air freight services and one of the leading providers of ocean freight services. Around 30,000 employees work to ensure the transport of all kinds of shipments by air or sea. DGF's logistics solutions span the entire supply chain, from the factory to the shop floor. They also include special transport-related services.Our business model is very asset-light, as it is based on the brokerage of transport services between customers and freight carriers. We consolidate shipments to achieve higher volumes, purchase cargo space at better conditions and optimize network utilization. Our global presence means we can offer a variety of routing options and meet our customers' increasing demand for multimodal shipments.We are part of Deutsche Post DHL, the world's leading logistics provider with operations in over 220 countries. Visit our career site on the web at https://www.logistics.dhl/us-en/home/careers.htmlDHL Global Forwarding is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.Work Authorization:DHL Global Forwarding will only employ those who are legally authorized to work in the United States. This is not a position for which visa sponsorship will be provided. Individuals who need sponsorship for work authorization, now or in the future, are not eligible for hire for this role.

Keywords: DHL Global Forwarding, Bal Harbour , Head of Customs Operations DGF Americas, Professions , Miami, Florida

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